You matter to us.

Every order. Every message. Every outcome. We ship fast. We pack carefully. We track every order closely. Sometimes, things still go wrong. Couriers can delay. Packages can be mishandled.

That’s outside our control — but fixing it isn’t.

When you contact us first, we can:

Resolve issues quickly, Replace or refund where appropriate, Keep your order and our business protected

Chargebacks hurt small businesses like ours.

They limit how fast we can ship.

They affect prices for everyone.

We’d rather solve the problem with you, not through a dispute.

For fastest repsonse time use our chat bubble and messages there will land in the diect support inbox